Mode Revolution Partners
Mode Revolution sells products from “Mode Revolution Partners”. Mode Revolution Partners are third party vendors from around the world that form part of our community of conscious designers and labels. Each Mode Revolution Partner has its own processing times and shipping methods.
Mode Revolution will share personal, non-payment information from clients with Mode Revolution Partners.
Made to Order
Some products offered on Mode Revolution are produced on a Made to Order basis. This is stated in the title of the product and within the description. Made to Order goods will be shipped according to the policies of the Mode Revolution Partner included on the product page.
There are no refunds on Made to Order items unless it states otherwise.
Questions or Concerns
If you have any questions or encounter issues with an order, please email firstname.lastname@example.org.
Mode Revolution Partners
You are subject to shipping times of each Mode Revolution Partner. This implies that sometimes items from different vendors will be shipped separately and each package will have a separate tracking number.
We make an effort to work with vendors that ship to all countries. If a product cannot be shipped to your country because of shipping restrictions or regulations we will notify you and process a refund.
Products shipped directly by Mode Revolution will be shipped to US addresses using US Ground shipping. Orders are processed after credit card authorization is complete Orders will typically arrive in 5 – 7 business days (not including holidays).
If you require expedited shipping, please email email@example.com. The shipping rates will be adjusted accordingly.
We work with a variety of carriers for international shipments including DHL, UPS and USPS.
The shipping costs are flat rate:
- US Shipping on orders on or above $49: FREE
- US Shipping on orders below $49: $7.50
- Basic International shipping: $30 (Please read note on Duties and Taxes)
- Priority International shipping (recommended): $60 (Please read note on Duties and Taxes)
Shipping rates may need to be adjusted if the order exceeds a certain weight. We will notify you prior to shipping and await your confirmation before adjusting the order.
Duties and Taxes
For international orders, the customer is responsible for all custom fees, including taxes, brokerage fees and any other fees assessed at the border prior to delivery. The carrier will collect these charges at the time of delivery.
Returns and Exchanges Policies
We want you to love everything you buy from MODE. Therefore products can be returned or exchanged within 30 days provided the items are unused, unworn and have their original tags attached.
Shipments of returned items must include a tracking number.
International customers will be responsible for all documentation, shipping charges and custom fees, including taxes, brokerage fees and any other fees assessed at the border with the return of the product. Please allow 4 – 6 weeks for refund or exchange to be processed.
How do I place a return or exchange?
Please reach out to firstname.lastname@example.org with the order number and the items you’d like to exchange or return.
When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
How can I find out more information about a product?
You can learn about products on the individual product pages. If you have any other questions email us at email@example.com.